Primary support channel
Shiply
Contact us directly through Facebook Messenger for support, questions, and updates.
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Contact Shiply
Need help with a request, trip, payment, verification, delivery, or account issue? Our team is here to help. Many answers are also in our Frequently Asked Questions.
Usually responds within 24 hours
Contact Methods
@shiplyegypt
Follow Shiply for updates, traveler opportunities, and marketplace news.
Open Instagram+20 15 56235731
Call us for urgent support and assistance.
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Customer support
Payment assistance
Verification support
Delivery issue resolution
Match and negotiation questions
General inquiries
Before contacting support
For faster assistance, include:
- Request or trip reference
- Match ID (if available)
- Screenshots when reporting issues
- A clear description of the problem
Still need help?
Our team is available through Facebook, Instagram, and phone support.
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